Information Technology Business Analyst

Melbourne, Victoria, Australia
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With over 1,100 tech companies right here in Melbourne, it can be quite mind-boggling to know which one to work for. If you manage to find your way here, you’ve come to the right place. Convincely is not just another tech startup trying to make it big, we actually get the tech in technology.

After years of research and development, we have come up with very creative and effective ways to capture a user’s attention and guide them on an epic gamified journey. With this breakthrough, we have made a name for ourselves in the industry. This wouldn’t be possible if we didn’t love what we do as problem solvers and the passion to learn and succeed. You can check out more about Convincely here:

Convincely Enterprise Solutions Delivery Team

Currently managing customised software solutions for a portfolio of 25 clients, the Enterprise Solutions team is expected to grow its client base by an additional 6-8 clients this year. Our team of designers, developers and QA testers work together on a variety of client projects concurrently to deliver change requests and new features for our client’s platform.

As we continue to grow our team, Convincely is in search of a business analyst to be based in our Melbourne team. Working closely with the Delivery Lead, the key objective of the role is to help support a number of process improvement initiatives spanning across Convincely’s operations as well as assisting with everyday BAU activities.

This is a great opportunity for a business analyst who is looking to branch into a project management role in future. However, as we are a start-up, there are also opportunities to shape your career once inside Convincely.

Key Duties and Responsibilities

Reporting Manager: Dona Meyer (

  • Support with defining current and future processes, procedures and business rules
  • Undertake process analysis tasks and define solutions based on the understanding of subject matter
  • Support with preparing project status reports
  • Support with project deliveries within scope, budget and timelines

Our ideal candidate will have 2+ years of experience as a business analyst with a background in agile software delivery, project management and process improvements. The successful candidate will find the dynamic and entrepreneurial nature of this role, in a high-growth, yet casual and relaxed working environment, stimulating and exciting. An enthusiastic, can-do, hands-on approach is essential to be successful in this role

Skills and Experience:

  • Excellent planning, organization and time management skills
  • Experience planning and delivery of digital projects
  • Problem-solving nature, curiosity to explore
  • Proven experience in process design and development
  • Excellent communicator
  • Ability to work on multiple tasks at any one time while maintaining high-quality standards
  • Strong attention to detail
  • Not afraid to challenge status quo
  • Strong desire and passion to collaborate with others towards a shared goal
  • Can-do’, ‘Hands-on’ and continuous improvement mindset

The following skills and experiences will be an advantage but not essential:

  • High proficiency in Google sheets/Excel
  • Experience working across global teams
  • Knowledge and use of Asana / Confluence / or similar tools
  • Previous work experience in a digital agency environment

Other things you need to know about us:

  • Located in Melbourne CBD, we support a hybrid working from home arrangement
  • We offer a competitive salary
  • We believe in work, rest and play
  • We like to travel from time to time
  • Latest Apple hardware
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